Firstsource Recruitment 2026 – CSA – Private Job Opportunity 2026
🚀 Kickstart your career with Firstsource Solutions!
Firstsource Solutions is hiring candidates for the role of Customer Support Associate (CSA) in Bangalore. Candidates who have completed 10th / SSC can apply for this opportunity. Freshers and experienced candidates are eligible to apply.
🏢 About the Company
Firstsource Solutions is a leading Business Process Management (BPM) company providing customized solutions to global brands. The company serves clients across Healthcare, Telecommunications & Media, and Banking, Financial Services & Insurance sectors, with operations across India and other countries.
📌 Job Overview: Firstsource Recruitment 2026
| Company | Firstsource Solutions |
|---|---|
| Role | Customer Support Associate (CSA) |
| Job Type | Full-time |
| Experience | Freshers / Experienced |
| Location | Bangalore, Karnataka |
| Salary | Not Disclosed |
| Work Mode | Work From Office |
| Job Category | Senior Associate / Associate |
| Department | Operations |
| Posted Date | 12 August 2026 |
🎯 Key Responsibilities
- Respond to customer calls and queries related to existing and new services.
- Provide fast, friendly and effective customer support.
- Update and process customer information accurately in the system.
- Resolve customer problems and queries in a timely manner.
- Take ownership of customer issues and deliver on commitments.
- Coordinate with internal teams when a query cannot be resolved at the first point of contact.
- Communicate with customers using simple and clear English.
- Handle customers professionally with empathy, respect and consideration.
📚 Eligibility Criteria
- Education: Minimum SSC / 10th Pass
- Experience: Freshers can apply; candidates with minimum 1 year of BPO / related industry experience are also eligible.
- Location: Bangalore, Karnataka
- Communication: Good verbal and written English communication skills
💡 Preferred Skills
- Basic computer knowledge
- Good typing skills
- Knowledge of Outlook, Word and Internet
- Good verbal and written English communication
- Professional and courteous manner
- Ability to communicate effectively with customers
- Problem-solving and customer-handling skills
- Ability to work effectively as part of a team
💼 Why Join Firstsource Solutions?
- Opportunity to work with a leading BPM company
- Exposure to international customers and global clients
- Suitable opportunity for freshers to start a career in customer support
- Professional work environment
- Career growth and skill development opportunities
📅 Important Details
| Job Posted Date | 12 August 2026 |
|---|---|
| Last Date to Apply | Not Disclosed – Apply as soon as possible |
📍 Selection Process
The selection process will be conducted by Firstsource Solutions as per the requirements of the role. Candidates should be prepared for customer service / communication-based evaluation and interview rounds.
📝 How to Apply?
- Visit the official Firstsource careers page.
- Search for the CSA job opening in Bangalore.
- Read the job requirements carefully.
- Register or log in to the careers portal.
- Fill in the required details and upload your updated resume.
- Submit your application online.
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