Zoho Technical Support Engineer Recruitment 2025 – Apply Now
📌 Organization Details
| Organization | Zoho Corporation |
|---|---|
| Job Role | Technical Support Engineer |
| Experience | 2 to 5 Years |
| Work Location | Chennai, Tamil Nadu |
| Mode of Application | Online |
| Organization Website | careers.zohocorp.com |
🧩 Job Description
Zoho Corporation is hiring Technical Support Engineers with 2–5 years of experience. The ideal candidate should possess excellent communication skills, strong technical knowledge in IT helpdesk or technical support, and the ability to manage customer relationships efficiently.
✅ Requirements
- Excellent communication skills with a neutral accent.
- Technical expertise in IT helpdesk or technical support.
- Self-motivated and eager to learn new technologies.
- Ready to handle customers via calls, chat, email, and remote support.
- Willing to work in rotating shifts across different time zones.
- Ability to act as a Technical Account Manager and SPOC for customers.
- Proactive in delivering product-based solutions and ensuring effective usage.
- Ability to perform health checks, retention analysis, and identify up-sell opportunities.
- Capable of conducting customer training sessions and collecting feedback.
📍 Work Location
Chennai, Tamil Nadu
📝 Selection Process
- Shortlisted candidates will be notified for further rounds.
- Interviews may include communication and technical skill evaluation.
📎 How to Apply
Interested and eligible candidates can apply online through the official Zoho careers portal:
🗂️ Application Form Includes
- Name, Email, and Mobile Number
- Year of Graduation and Total Experience
- Current Employer and Designation
- CTC Details, Notice Period, and Skill Set
- Resume Upload and Acknowledgment
⚠️ Important Note
Only shortlisted candidates will receive further communication regarding the interview process. Applicants should confirm that they have not been employed with Zoho earlier.
🔗 Useful Links
📅 Updated on: October 2025
