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Amazon Work From Home Recruitment 2021, Apply 5000 Vacancy


Amazon Work From Home Recruitment 2021 For the Post of Selling Partner Support Associate (Virtual) - Various Vacancy | Last Date : Closing Soon | Written exam & Interview | Central Government Jobs 2021 | Tamil Nadu Government Jobs 2021 | Amazon Jobs 2021 |

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Let's get in to the employment news here is the vacancy details,
Amazon Work From Home Recruitment 2021 , announced an opportunity to get in as Selling Partner Support Associate (Virtual) Posts 

The qualifications and job details along with the syllabus and books of reference and mock test links and patterns of exam regarding the post are all given for your best future. Follow the procedure as we directed get it to the most preferred position as well. Our wishes for your preparation and proceedings.


Short Details - Customer Support Advisor, Technical Support Advisor

NAME OF ORGANIZATION  Amazon Work From Home Recruitment 2021
POST NAME  Selling Partner Support Associate (Virtual) 
JOB LOCATION All Tamilnadu- Work from Home
PROCESS Written Test & Interview

Selling Partner Support Associate (Virtual)  : - Educational Qualification :

  • Bachelor Degree in any discipline with 0-10 years of experience. (i.e. Freshers also Eligible )

Job Description : 

  • The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. The SPS associate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Virtual Contact Center (VCC) associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work- like environment at home location so that associates can deliver their best in terms of productivity and quality.

Roles and Responsibilities :

  • Roles and Responsibilities:  This includes, but is not limited to:  The Seller Support Associate demonstrates end to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.  
  • Demonstrates effective, clear and professional written and oral communication
  • Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.  
  • Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.  
  • Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.  
  • Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.  
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.  
  • Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions
  • Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Seller's issues and questions.
Others Skills : 
  • Excellent written and verbal communication in English.
  • Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.  
  • Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off
  • During the first four months (Training & Transition) no unplanned leaves are allowed
  • Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.  
  • Home environment free from background noise where you can connect to the internet and work on your deliverables.  
  • Should have a good internet connection with a minimum speed of 20 MBPS or better and should have at least 100 GB data from a reliable provider.  
  • Should have access to mobile phone at all times from a reliable provider.  
  • Should have power back up in case of power shut down.  Candidates who are based in Chennai should apply.

How to Apply - details : 

Official Website Link : Click Here

Notification Link : Click Here

Application Form Link : Click Here

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